What if I said money COULD grow on trees.
๐ Your commercial lead in your business might set the strategy.
๐น Your Head of Sales might set your targets.
๐ฑ Your Account Manager might grow the account.But who makes sure it all fits together?
๐น๏ธ Introducing Revenue Operations. (or RevOps)
It can be quite an extensive function, but Iโll shorten my top areas for you:
1. Data and Analytics - Measure it, Monitor it, Optimise and repeat. How aware are you of your conversion? What about your customer lifetime values? (THE BRANCHES AND LEAVES) ๐ฟ
2. Process and Automation - the difference between a CRM and not is massive. Does that mean you just go and slap on a big bill from Hubspot or Salesforce? No. Understanding what youโre solving is necessary first. Initially it might just be ensuring your form automatically fills up a G-sheet. (THE TRUNK) ๐ชต
3. Operational strategy and the common goal - are your SDR and BDM informed in each others functions; what is the client experience. In a heavy world of selling, your client wants to feel little friction. Lots of value. And become a promoter of everything about your business. (THE ROOTS) ๐ง
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RevOps is your Money Tree. ๐ณ
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How synced are your revenue operations?